Welcome to Waseem Travels and Tourism. By booking our services or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.
1. General Information
Waseem Travels and Tourism (“we”, “us”, or “our”) provides travel planning, tour packages, transportation, and related services to clients (“you”, “your”) both locally and internationally. These Terms govern all bookings made through our website, over the phone, in person, or via any third-party platforms.
2. Booking and Payment
- All bookings are subject to availability and confirmation.
- Prices are quoted in [Insert Currency] and may be subject to change before final confirmation.
- A deposit or full payment may be required at the time of booking depending on the service selected.
- Payments can be made through credit/debit cards, bank transfers, or other accepted payment methods.
3. Cancellations and Refunds
- Cancellation policies vary depending on the service or package. Specific details will be provided at the time of booking.
- Refunds, where applicable, will be processed within 7–14 business days after the cancellation has been approved.
- Some bookings may be non-refundable or partially refundable based on third-party supplier terms.
4. Changes and Amendments
- Any changes to your booking (e.g., dates, names, destinations) must be requested in writing and are subject to availability and applicable fees.
- We reserve the right to make necessary changes to itineraries due to unforeseen circumstances such as weather conditions, political unrest, or issues with third-party vendors.
5. Travel Documents and Requirements
- It is your responsibility to ensure you have valid travel documents, including passports, visas, health certificates, and other necessary documents.
- We are not responsible for any issues arising from incomplete or invalid travel documentation.
6. Insurance
- We strongly recommend that all travelers obtain comprehensive travel insurance to cover medical expenses, trip cancellations, personal liability, and loss of personal belongings.
- Waseem Travels and Tourism does not provide travel insurance unless specifically included in a package.
7. Limitation of Liability
- While we strive to provide safe and reliable services, we are not liable for any injury, loss, damage, delay, or inconvenience caused by events beyond our control, including but not limited to natural disasters, accidents, strikes, or acts of government.
- We act as an intermediary between you and third-party service providers (airlines, hotels, transport companies, etc.) and are not responsible for their acts or omissions.
8. Conduct and Responsibilities
- Travelers are expected to behave respectfully and responsibly during their trips.
- We reserve the right to decline or cancel bookings of individuals whose conduct may pose a risk or disturbance to others.
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Waseem Travels and Tourism and is protected by copyright and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
10. Privacy
Your personal information is protected in accordance with our Privacy Policy. We collect and use your data only to provide our services and improve your experience.